No jargon, no surprises — here’s exactly what happens to your device.
1
Book online or walk in
Use the 60-second repair wizard for an instant estimate, or just show up. Walk-ins are always welcome — no appointment, no problem.
2
Diagnostic and quote
Many standard checks are complimentary. If advanced testing has a fee, we confirm it before testing. Repair work begins only after approval.
3
Repair in our lab
A certified technician repairs your device with the part option you approved. Most phone fixes take 30 to 60 minutes while you watch through the lab glass.
4
Test, warranty, done
Every device passes a 40-point quality check before handover, then leaves with a 12-month warranty on parts and labor.
Can’t come by?
Mail-in repair, door to door
Start your repair online and we’ll email you a prepaid insured shipping label. Your device is fixed within 24 hours of arriving and shipped straight back — tracked the whole way with your ticket code.