500 Inland Center Dr Ste 434, San Bernardino, CA 92408 Mon-Sat 10:00 AM - 8:00 PM | Sun 11:00 AM - 7:00 PM
(424) 448-5107 info@iphix.us
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FAQ

Questions? Answers.

Can’t find what you’re looking for? Call (424) 448-5107. A human always picks up.

Most phone repairs — screens, batteries, charging ports — are done in 30 to 60 minutes. Tablets and laptops usually take same-day or next-day. We always give you a time estimate with your free quote.

Nope! Walk-ins are welcome anytime during opening hours. Booking online just guarantees your spot in the queue and speeds things up.

Every repair comes with a 12-month warranty covering both parts and labor. If the same issue comes back, we fix it again free of charge.

Original manufacturer parts are available for many repairs, alongside carefully vetted quality options at different price points. We explain the choice before the repair begins.

Check our pricing page for common repairs, then request a current quote. Many standard checks are complimentary; advanced diagnostic fees are confirmed before testing.

Yes. We never access your personal data, and most repairs don’t require your passcode. We recommend a backup before any repair, and we can help you make one.

Yes! Start a repair online, ship your device to us, and we’ll fix it and ship it back — usually within 2–3 business days. Track everything with your ticket code.

Often, yes. Bring it in as soon as possible and do not charge it. Liquid-damage and board-level diagnostics may carry a fee, always confirmed before testing.

We stop and explain the options. Approved diagnostic work may still be payable even when a repair is not completed.

We sell Grade-A refurbished phones, tablets and watches in our shop — every device tested, cleaned and warrantied. Ask in store about trade-ins.

iPhone, Samsung Galaxy, Google Pixel, iPad, MacBook, Apple Watch, Windows laptops and most Android devices. If it has a circuit board, chances are we fix it.

Our repairs use quality parts and proper procedures. Under the Magnuson-Moss Warranty Act, a repair can’t void your whole device warranty — and our own 12-month warranty has you covered regardless.

Every repair gets a ticket code (like IX-2481). Enter it on our Track page to see live status updates from diagnostic to quality check.

Visa, Mastercard, Amex, Apple Pay, PayPal and cash. Business accounts can pay by invoice.

Yes — bulk device repair, priority turnaround and monthly invoicing for local businesses, schools and fleets. Contact us for a custom plan.

Broken device? Let’s fix it today.

Walk in or book online. Most repairs are done the same day.

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